Category Archives: Juicing

Breville Juicer: Stopped working – Excellent Customer Service

A few weeks ago, I noticed that my Breville 800JEXL Juice Fountain was acting weird. Instead of the strong whirring noise I’d hear, it sounded weak. It still worked, but it appeared to be a bit sluggish.

That was a cause for concern, but it kept happily juicing everything I tossed at it, until about a week ago when it simple said, “I’ve had enough!” and stopped working completely.

Breville 800JEXL Juice Fountain Elite Stainless Steel

Breville 800JEXL Juice Fountain Elite Stainless Steel

The good news is, that the Breville has a one year warranty on their juicers. I think it should be longer.  Yesterday I finally got around to calling and letting them know my issues.

Breville – Pleasant Customer Service experience

Patty, the representative I spoke with, was pleasant. We chatted briefly how surprised we were that this happened. I’ve read a lot of good reviews about their juicers and the negative reactions are in the minority. She also told me that I needed too…

  1. Submit a copy of my invoice electronically
  2. Submit the Batch Code which can be found on the bottom of the device.

She also informed me over the phone, and through a follow up email, that the turn around time to review the submitted information is 48 hours. I received a response later the same day and this morning, I dropped off the boxed Breville at my local Federal Express store.

Breville – Quick turn around time with communication

When I arrived at work, Breville had already sent me a mail letting me know that my new Breville would be on its way to my home within 48 hours. Now that’s good customer service. Until my Breville arrives, I’m using my Green Star exclusively. It’s a twin-gear juicer and produces juice at a much slower rate. It yields a bit more juice too. I’ve had it for about seven years.

 

Would I purchase another Breville?

You bet I would, as I already mentioned I had read numerous positive reviews about the product, I honestly think I got a dud. Also, their customer service has more than made up for the minor irritation that a non-working juicer has caused.

 

Breville Contact Information
USA Contact Information
Online Form: Ask Us
Toll free phone number: 1-866-BREVILLE (1-866-273-8455)
Hours of operation: 8am to 5pm (Pacific Time)
Monday through Friday, excluding holidays
Head Office Address: 19400 S. Western Ave
Torrance, CA 90501
(Please do not return product to this address
without speaking to Breville and obtaining
a Return Authority number.)

 

July juice cleanse

I’m doing another juice cleanse. I must say that I really enjoy taking a break from solids throughout the year. I’m definitely not depriving my body of nutrients since I getting nutrients in a super concentrated form thanks to the variety of freshly prepared juices I consume throughout the day. Of course I’m still exercising and slipping in sauna sessions too. All those combined give me more energy than normal. Which is saying a lot, since I already have a high amount of energy.

Juicing Adventures: Let food be thy medicine…

“Let food be thy medicine and medicine be thy food.”

― Hippocrates

I imagine that many people don’t think of “medicine” as being a good thing. But I do consider my food to be my “medicine”.  I mainly consume whole foods, which means I eat as close to the foods natural source as possible. It also means, that whenever possible I choose food that is free of chemicals.

Earlier today I turned this produce

Produce for Juicing

Produce fresh from our garden!

into this…

Produce from Juice

Of course,  some of the juice went into my daughters thermos today. It is her last day of Art Camp.
Juicing - Thermos

I juice in the morning. At that time, I make enough to last me the entire day.

Juicing adventures: Mixed Punch

A few days ago, I made the drink, that I’ve included below, for my daughter.

Results? She loved it a lot. She told me it reminded her of a fruit punch, but with veggies. I think it’s the lovely color of the beets that make her think of some type of  punch.

Apples,carrots and beets

My daughter loved it so much that she politely asked me if I could add some to her lunch  thermos. She’s attending Art Camp this week.

Juicing adventures: Mixed Punch
Author: 
Recipe type: Juicing
Prep time: 
Cook time: 
Total time: 
 
A mix of sweet vegetables and apples combine to make an sweet "mixed punch".
Ingredients
  • 12 Medium sized apples
  • 4 large beets
  • 1 pound of carrots
  • 3 medium lemons (don't remove the skin)
Instructions
  1. Cut produce in appropriate size pieces and feed into juicer
  2. Add to jar
  3. Shake and enjoy

 

Juicing Adventures: A bit spicy

Yesterday I made the recipe I’m including below. It was sweet, spicy and hot. I loved it a lot. I shared some of it with a co-worker, he enjoyed it also. I had a little left over and so I’m sipping my juice as I type this post.

Apple zing
Author: 
Prep time: 
Cook time: 
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Ingredients
  • 12 Apples
  • 2 oranges
  • 1 handful of spinach
  • 2" ginger
  • 1 habanero pepper
Instructions
  1. Add ingredients to juicer
  2. Add freshly prepared juice to a pitcher
  3. Serve and enjoy!

 

Still Juicing: Apple lemonade

I’ve been so caught up with machine embroidery and my Brother ScanNCut, that I haven’t been posting anything about juicing or any other food related topic for quite some time. While I haven’t been posting, I’ve been definitely preparing some delicious juice and a variety of tasty raw and cooked meals.

Breville Pineapple apple green juice 2_2.23.14

Recycled photo: Apple lemonade

Earlier today, I made apple lemonade.  I usually add one or two lemons but this time I added three. The tart from the lemons reduced the sweetness of the apples and gave me a lovely sweet/tart blend. I like how it tastes.

Apple lemonade
Author: 
Recipe type: Raw Food
Cuisine: Drink
Prep time: 
Total time: 
 
Ingredients
  • 9 apples
  • 3 lemons
Instructions
  1. Was the fruit thoroughly
  2. Cut the apples into the appropriate size for your juicer
  3. Cut unpeeled lemons (if needed) so they can fit into juicer
  4. Slowly feed apples and lemons into the juicer
  5. Server and Enjoy!

 

Juicing Adventures: Happy juice

Earlier this morning, I prepared the juice listed below using my Breville juicer. Since I was in a rush, I didn’t have time to juice any of the dark leafy greens in my Green Stary juicer, I opted for the easier route and juiced fruit using my newest juicing machine; Breville 800JEXL Juice Fountain Elite – Stainless Steel.

5.0 from 1 reviews
Happy juice
Author: 
Recipe type: Juice
Cuisine: Juicing
Prep time: 
Total time: 
 
Sweet & spicy blend of apple, grapes, citrus fruits and ginger.
Ingredients
  • 5 medium apples (leave skin if organic)
  • 3 medium carrots
  • 1 cup of grapes
  • 1 medium lemon (leave skin if organic)
  • 1 small lime (leave skin if organic)
  • 2" ginger
Instructions
  1. Rinse produce thoroughly
  2. Add pieces to juicer
  3. Juice
  4. Serve and Enjoy

No surprise that I could not come up with a name for this juice. I call it by whatever I’ve added to it, but I guess that’s not as fun for some.) The nutrients provided by the variety of fruits/herbs I use is a great way to kick start your morning and give you a blast of energy at the same time. It’s one of my feel good drinks and makes my bright days a bit more sparkling, so I’ll call it my Happy juice! Enjoy!

Apple Heart

Health Benefits of my juice blend

I chose this produce combo for the amazing benefits. I’m still on my lenten pledge of only consuming fresh juices and raw foods during the entire lenten season. While there are numerous benefits to consuming the above juice. I’m only focusing on one today and that is malic acid.

Malic acid is great for…
  • Digestion
  • Fibromyalgia
  • Distributing energy throughout the cells
  • Metablism
  • Effective fighter against toxic metals that can be found in the body.

Just so you know, malic acid is naturally present in our bodies. What’s incredible is the effect that malic acid has a variety of toxic metals. It has a binding effect on them, so harmful metals like aluminum and stromnium (both dangerous for the brain and liver) are moved out of the body thanks to malic acid. Apples are one of the best sources of malic acid. Malic acid is  mainly found in tart/unripe fruit.

References:

  1. NYU Langone Medical Center: Malic Acid
  2. The Healthier Life: Exploring the Benefits of Malic Acid